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 Post subject: Calling all tech guru's! Videos on .com and NFL.com gone.
 Post Posted: Mon Apr 01, 2013 7:42 am 
* Dirty Harry *
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Ok, so like, I'm running Win 7, just got some updates, everything else is working (including You Tube), but I can no longer see videos on Seahawks.com or on NFL.com.

Updated my Flash to the latest. Got the latest Java (etc.), and I've gone through everything on both of the support pages. All my settings are good and from what I can tell, my Norton is not blocking anything. I'm tired of messing with this. Argh!!!

Anybody got the fix?

Thank you, in advance, for your kind assistance.

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 Post subject: Re: Calling all tech guru's! Videos on .com and NFL.com gone.
 Post Posted: Mon Apr 01, 2013 8:21 am 
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Is there a black box where the video should be, but it's just not loading?

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 Post subject: Re: Calling all tech guru's! Videos on .com and NFL.com gone.
 Post Posted: Mon Apr 01, 2013 4:34 pm 
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Did you try another browser? Chrome? Firefox?

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 Post subject: Re: Calling all tech guru's! Videos on .com and NFL.com gone.
 Post Posted: Mon Apr 01, 2013 5:44 pm 
* Dirty Harry *
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SmokinHawk wrote:
Is there a black box where the video should be, but it's just not loading?


Yes. I hear audio playing, but no video.

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 Post subject: Re: Calling all tech guru's! Videos on .com and NFL.com gone.
 Post Posted: Mon Apr 01, 2013 5:47 pm 
* Dirty Harry *
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Trenchbroom wrote:
Did you try another browser? Chrome? Firefox?


No, been trying to avoid that. There has got to be a setting that was changed during the last Windows update. My Norton does threat updates all the time, but no software or wholesale changes. I've checked the Windows website support, but nothing specific to my problem.

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 Post subject: Re: Calling all tech guru's! Videos on .com and NFL.com gone.
 Post Posted: Mon Apr 01, 2013 7:30 pm 
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IE screws up all the time. That's why a lot use either Firefox or Chrome. Not to mention, they're faster browsers.


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 Post subject: Re: Calling all tech guru's! Videos on .com and NFL.com gone.
 Post Posted: Mon Apr 01, 2013 7:33 pm 
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Do you have Silverlight installed? They may have switched the type of video.

In all honesty, switch to Chrome or Firefox.

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 Post subject: Re: Calling all tech guru's! Videos on .com and NFL.com gone.
 Post Posted: Tue Apr 02, 2013 6:53 am 
* Dirty Harry *
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What is Silverlight?

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 Post subject: Re: Calling all tech guru's! Videos on .com and NFL.com gone.
 Post Posted: Tue Apr 02, 2013 6:57 am 
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It's a microsoft framework.

http://www.microsoft.com/silverlight/

It should install via "Windows update", but you can download it manually from that site.

It sounds like it might be your problem.

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 Post subject: Re: Calling all tech guru's! Videos on .com and NFL.com gone.
 Post Posted: Tue Apr 02, 2013 7:10 am 
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I pretty sure NFL.com uses Flash. Seahawks.com may use Silverlight.


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 Post subject: Re: Calling all tech guru's! Videos on .com and NFL.com gone.
 Post Posted: Tue Apr 02, 2013 7:11 am 
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It's a Microsoft framework that Microsoft hates. You should hate it too!

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