TravTex wrote:*#&$ing EA. Anyone get the 'No supported platform' error? Says I must be registered and have a valid platform ID, then kicks me right back to my registered EA profile with my registered XBox Live tag. What exactly am I missing, here?
Try doing the "forgot my password" from the Franchise link, and then just choose to put in your XBOX live gamertag, instead of your email address. Then they should send you the correct login information, including which email address you're registered with. My login, for example, ISN'T the same email address that my XBOX live account uses.
EDIT: Oh wait, try going into Madden first, and putting in the code that's on the back of the instruction manual. I bet that could be where your problem is occurring.... I think you put in the code through the Madden "Shop" in the main menu, if I remember correctly. If you hadn't done that yet, that could be why it's saying you don't have a valid platform ID.